How it works

From a photo to a certified translation, in as little as 1 hour.

You upload and pay. Software prepares a draft, then a NAATI-certified translator checks every word and certifies it. The PDF arrives by email.

  • 1 hourExpress delivery
  • 24 hoursStandard delivery
  • Any languageInto English
  • No accountNeeded to order

Translators certified by

  • NAATICertifies our translators

Used for applications to

Logos and names belong to their respective owners and are shown for information only. We are not affiliated with or endorsed by these organisations, and the authority you submit to decides what it accepts.

The five steps

What happens after you upload

  1. Step 1YouA couple of minutes

    Upload your document

    Take a photo or scan of each page. Drop the files on the page or pick them from your phone. We ask for your email at the start, so we can help if a photo is unclear.

    • JPG, PNG, HEIC or PDF, up to 20 MB each, up to 30 files per order
    • Include the back of the document if anything is written on it
    • Any language, any number of pages
  2. Step 2YouAbout a minute

    Choose your speed and pay

    Tell us the document type and its language, pick express or standard, and see your total before you pay. You pay on our payment partner’s secure page. No account to create.

    • Express: $139 per page, delivered within 1 hour
    • Standard: $69 per page, delivered within 24 hours
    • We never see or store your card details
  3. Step 3Our softwareWithin minutes

    Software prepares a first draft

    As soon as your payment is confirmed, software reads your document and prepares a first draft of the English translation, so the translator starts from a full draft rather than a blank page.

    • This is what makes a 1-hour delivery possible
    • Nothing is sent to you at this stage
  4. Step 4NAATI-certified translatorThe longest step

    A NAATI-certified translator checks and certifies

    The translator compares the draft with your original, corrects every word, and certifies the translation with their own NAATI digital stamp. They take responsibility for it.

    • Names are checked against the spelling you gave us
    • Anything unreadable is marked “[illegible]”, never guessed
    • Their name and NAATI practitioner number appear on the certification
  5. Step 5YouWithin 1 hour, or 24 hours

    You receive your certified PDF

    The certified PDF arrives by email. Print it, or upload it straight to your application. Nothing is posted.

    • Ready to upload to ImmiAccount
    • Anyone can check the NAATI digital stamp online
    • Express late? The $70 per page surcharge is refunded automatically

Timing

Express and standard, side by side

DetailExpressStandard
Price$139 per page$69 per page
DeliveryWithin 1 hourWithin 24 hours
When the clock startsPayment confirmed and a readable copy of every page receivedPayment confirmed
AvailableCovered 8am–8pm, Monday to Saturday, Sydney time. Paid outside those hours: within 1 hour of the next covered periodAny day, any time
If we miss itThe $70 per page surcharge is refunded automaticallyNo surcharge, so nothing to refund

Who does what

Software for speed. A person for responsibility.

  • Software drafts

    It prepares a first draft in minutes. That is the only reason we can promise 1 hour.

  • A translator checks every word

    A NAATI-certified translator compares the draft with your original and corrects it. The software never has the last word.

  • The translator signs it

    The certification carries their name, practitioner number and NAATI digital stamp. They are responsible for the translation, not the software.

Before you upload

Get a readable photo the first time

The 1-hour clock starts when we have a readable copy of every page. A clear photo is the fastest way to a fast delivery.

  • Good light, no glare

    Daylight works well. Avoid the flash and shadows across the text.

  • The whole page in frame

    Lay the document flat and keep all four corners visible.

  • Sharp text

    Zoom in on your photo before uploading. If you can read it, so can we.

  • Front and back

    Upload both sides of a licence or card. A licence counts as 1 page.

  • Electronic certificates

    For an electronic police certificate, upload the full PDF including the verification code.

  • Any common format

    JPG, PNG, HEIC or PDF, straight from your phone camera or a scanner.

What you receive

A certified PDF you can use straight away

No courier, no waiting for the post. It arrives in the same inbox you gave us at the start.

  • A PDF of your certified English translation
  • The translator’s name and NAATI practitioner number
  • Their NAATI digital stamp, which anyone can verify online
  • A file ready to print or to upload to your application

Is it accepted?

Who accepts it, and who does not

Visa and citizenship

If you apply from Australia, the Department of Home Affairs asks for the translator's NAATI practitioner number on the translation. Ours show it. The PDF is ready to upload to ImmiAccount.

Driving as a visitor

If your licence is not in English, carry an English translation or an International Driving Permit with it. See driving as a visitor.

Licence transfer

Victoria, Queensland, Western Australia and South Australia accept translations by NAATI translators. For ACT, Tasmania and the Northern Territory, check with the licensing authority first. See driver licence translation.

We are a private translation service, not affiliated with NAATI, the Department of Home Affairs or any government agency. The authority you submit to decides what it accepts, so if you are in doubt, check its website before ordering.

Questions

Before you start

All the answers are on the FAQ page. Something else? Contact us.

Who translates my document?

A translator who holds NAATI certification for your language into English. Their name and NAATI practitioner number appear on the certification.

Do you use AI?

Yes, to prepare a first draft quickly. A NAATI-certified translator then compares the draft with your original, corrects every word and takes responsibility for the translation by stamping it. No translation is sent without that human check.

How fast is express delivery?

Within 1 hour. The clock starts when your payment is confirmed and we have a readable copy of every page. Express works for any language and any number of pages.

When can I order express?

Express orders are covered 8am–8pm, Monday to Saturday, Sydney time. If you pay outside those hours, your translation is delivered within 1 hour of the next covered period. Standard delivery works any day, at any time.

What if my photo is blurry or a page is missing?

We ask you for a new photo before starting. The 1-hour clock starts when we have a readable copy of every page, so a clear photo on the first try is the fastest way.

What if there is a mistake in my translation?

If the translation contains an error, we correct it free of charge. Your rights under the Australian Consumer Law are not affected.

Ready? It takes a couple of minutes.

Upload your document and see your total before you pay.

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